Goodwin Victorious After "Marathon" Campaign for Re-election as NC Insurance Commissioner

Last night, surrounded by family and friends, NC Insurance Commissioner Wayne Goodwin won his race for re-election in a contest that was closer than expected. The closeness of the campaign was due almost solely to the Romney/McCrory successes above him on the ballot and the residual concerns by some in coastal North Carolina regarding a homeowners insurance increase that Goodwin's predecessor (and not Goodwin) approved four years earlier.

Goodwin said:

A win is a win is a win. In baseball, you only need one run to win the World Series. In the Super Bowl, you win the trophy if you're one inch over the goal line. In my re-election campaign, I wasn't looking for a great win but hoped that voters were looking for a "Good Win" in the Insurance Commissioner's race!

By last reports, the Hamlet native won by a margin of four points, 52% to 48%.

Goodwin spent all day Wednesday receiving and responding to messages from well-wishers.

On his Facebook account he posted:

I want thank everyone over the course of the last several years (not just months) who volunteered, contributed to, and supported my campaign for re-election as our state Insurance Commissioner. The race ending last night was truly a marathon, but together we made it across the finish line last night. Again, an endless supply of thanks, my friends!

Insurance Commissioner Goodwin, to make sure as many supporters as possible got the word, also sent out a wide-ranging email that read:

Dear Friend,

I cannot thank you enough for your support through this marathon of a campaign. I have crisscrossed the great state of North Carolina many times over the past several months, and nothing has been more rewarding than to meet all of you who have helped launch me into a second term as your Insurance Commissioner.

You may have heard me say that this is a serious job for a serious candidate. Thank you for taking my vision for the Department of Insurance seriously; I would not be here without you.

I am proud of all that we have accomplished so far, but I truly believe the best years are yet to come. I am fortunate to have a great team around me, and we all look forward to continuing to serve you.

Thank you,

Wayne Goodwin, Insurance Commissioner

And in a public message to his 415 or so employees at the NC Department of Insurance, Goodwin said:

Good morning!

You’ve probably heard the results of an event that concluded last night, an event that I rightly compared to a marathon.

Now that the marathon is over – and the race is won – I want to share with you what I’ve heard from Manteo to Murphy, from Eden to Ellerbe, particularly over the last year. That is, folks deeply appreciate the work of our Department of Insurance. Our team – yes, our team – helps so many people in so many ways that it’s not surprising that people automatically think of constituent service and consumer protection when they go to make a decision for state Insurance Commissioner. When the question comes up, “Who’s fighting for us?”, they know we at NCDOI are.

That doesn’t mean we’ve solved every problem. And, yes, we still face challenges – but so do every state agency and our leaders as a whole. We will meet them head on. And I believe we will tackle many of these challenges over the next four years.

All I know with absolute certainty, though, is that there are no better team mates – no one that I’d want to have in my corner more than each of you!

I am humbled to be given another four years to be the leader of this team, and I’m inspired by how collectively we have made such a positive impact on consumer protection, market issues, and public safety/fire safety as we have done.

Now let’s get back to work and keep doing what the people of North Carolina expect from us and get from us every day: Our best.

Thank you for all you do.

Sincerely,

Wayne

2012 GOP challenger Mike Causey very graciously called Insurance Commissioner Goodwin at home today to extend his congratulations and appreciation for a well-fought, clean race. "I truly appreciate Mike's sincere comments about the race, and applaud his reaching out to me after the election. He is certainly a believer in public service, evidenced by his four runs for the post. I wish him well and thank him for the personal, ceremonial call," reported Goodwin. "Running for public office is not easy, and I commend folks who put themselves out there for the greater good and to give voters a choice."

Meanwhile, the extensiveness of Insurance Commissioner Goodwin's "ground game" and grassroots network is noteworthy, as is his prowess at fundraising. It is estimated that Goodwin raised more than twice the funds that his predecessor (the 24-year former incumbent Jim Long) raised and more than seven times the sum raised by his 2012 challenger.

After taking a few days of respite, the Tar Heel insurance regulator will be back in the saddle riding off to various places within North Carolina to meet with consumers and professionals, fighting for what's right and serving the great State to the best of ability.

Goodwin: We need consumer advocate, not career insurance man, as NC Insurance Commissioner

Late into the night a few hours before Election Day polls open, countless persons across North Carolina - and even out of state - received spam from Mike Causey, Republican candidate for state insurance commissioner.

In that unsolicited, massive spam Mike Causey - who worked 30 years as a paid insurance company executive! - professed that North Carolina needs a "career insurance man" such as he for state Insurance Commissioner.

Wrong.

North Carolina does not need someone regulating rates and licenses of the insurance industry who has a conflict of interest (and campaign finance scandals and federal tax lien/bankruptcy problems on top of that).

We need to elect an Insurance Commissioner who is not tied to anyone in the industry regulated by the Department of Insurance.

We need an Insurance Commissioner who is not going to tilt the delicate balance away from consumers - individuals, families and small businesses - and towards insurance companies.

In massive contrast to Mike Causey, incumbent Insurance Commissioner Wayne Goodwin has saved consumers over $1.4 Billion, assisted citizens all around the state with their insurance and other matters, fight insurance fraud with great success, and championed our state's firefighters. Goodwin has stood up to insurance companies and been an effective voice for all of us individual residents.

It is imperative that we vote to RE-ELECT Wayne Goodwin as our state Insurance Commissioner.

Republican, Democrat, and Unaffiliated voters agree: Keep Causey Out, Vote Goodwin Back In.

To do otherwise is scary for everyone's pocketbooks.

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Fourth Poll Shows Goodwin Momentum Building; Causey Behind by Nine Points

The fourth independent, statewide public poll has now been released and it has North Carolina Insurance Commissioner Wayne Goodwin with a 9-point lead - his largest yet - over challenger Mike Causey.

As previously reported here, previous polls have shown Goodwin in the lead over the past four months.

The current poll results are probably an indication that Commissioner Goodwin's statewide TV and radio advertising have made their mark among voters.

"I'm pleased with this latest poll, but also very cautious because I recognize that polls are merely snapshots in time," said Insurance Commissioner Wayne Goodwin. "I must remain vigilant and campaign doggedly until the polls close on Election Day, November 6th."

It does not hurt that six newspapers statewide have endorsed Goodwin, along with firefighters, educators, law enforcement officials, and multiple divergent advocacy groups, including business leaders from across the political spectrum.

Nationally-renowned Public Policy Polling (PPP) conducted the poll. PPP surveyed 880 likely voters from October 23rd to 25th. The margin of error for the
survey is +/-3.3%.

State Fire Marshal Goodwin: Remember Fire Prevention Week

One of the hats worn by NC Insurance Commissioner Wayne Goodwin is that of State Fire Marshal.

As essentially the state's fire chief, he takes great pride and responsibility in working on projects with his 57,000 partners in the fire and rescue services in North Carolina.

This week is Fire Prevention Month, a regular project of all firefighters as they and Goodwin go about promoting fire and life safety measures.

The theme for this year is "Two Ways Out." It is important that homeowners and residents plan for two exits from every room, just in case one exit is blocked by fire or smoke. Also, Goodwin says, it is imperative that families create a home exit plan so family members know how to exit a house and where to meet up outside safe and away from a burning structure. And while on the subject of developing and practicing that emergency exit plan for your home, go ahead and get in the habit of testing your smoke alarms monthly and changing the batteries twice a year.

Commissioner Goodwin reminds folks that a great many fires begin in the kitchen, so be extra careful when cooking or preparing meals in or on your oven, or in your microwave.

WRAL-TV featured Insurance Commissioner Goodwin on its early morning show this week at this link.
And, countless newspapers and radio stations shared the state fire chief's message, doing their part to educate Tar Heel residents the importance of fire prevention.

# # #

Insurance Commissioner Goodwin Announces Historic Insurance Fraud Arrests: 600 Arrested So Far on Goodwin's Watch!

North Carolina Insurance Commissioner Wayne Goodwin announced that his team busted the largest single embezzlement and insurance fraud scheme in the history of the Department of Insurance.

In what appears to be at least $5.3 million, Goodwin's sworn law enforcement officers and criminal investigators worked and built the case so that the four arrests could be made and the most solid case could be presented to the grand jury.

"This is an instance where the insurance company reported something seemed to be amiss, and my team went in and rooted out what we believe is the largest multi-million-dollar embezzlement in state history. My thanks goes out to the company and to the local prosecutor for working as a terrific team," said goodwin.

On his watch Goodwin's administration has made more than 600 arrests and recovered more than $49 million for victims of insurance fraud.

Insurance Commissioner Goodwin Signs Onto $40 Million Settlement: Individuals, Families, Businesses and Public Schools to Benefit

Insurance Commissioner Wayne Goodwin has entered into a $40 Million settlement with a group of MetLife insurance companies. North Carolinians will receive approximately $1 Million in the interstate settlement that may eventually be valued at $400 Million for consumers.

"This decision is further evidence of my strong support for consumers, whether they be individuals, families or small businesses," said North Carolina's Commissioner Goodwin.

He also stated:

“MetLife has agreed to improve its business practices in ways that enhance consumer protection and may benefit North Carolinians,” said State Insurance Commissioner Wayne Goodwin “And, as a result of this settlement, many life insurance beneficiaries may receive the benefits they’re owed.”

Benefitting from this decision will also be the public schools of North Carolina.

Goodwin is seeking re-election this year, and points out that over the course of his term he has saved consumers more than $1.3 Billion. "My November opponent, a perennial candidate, is closely aligned with the insurance industry, which makes me wonder where he'd stand on this," he added.

To learn more about the MetLife settlement, go to this link here or to this additional link.

And with it being an election year, you can follow Goodwin on Twitter, @WayneGoodwinNC, or via www.waynegoodwin.org over the coming months.

NC Insurance Commissioner Goodwin Recovered $42 million in 2011 for NC Consumers

I'm very pleased to report that my team and I announced yesterday that in 2011 we were able to recover $42 million for individuals, families and businesses of North Carolina! This is just part of the more than $1 BILLION my service as NC Insurance Commissioner has saved consumers since 2008.

As found in the linked press release here,

"I am very proud of the dedicated work of the Department of Insurance. Having recovered or saved more than $42 million in the last year alone shows that we are fighting fraud, holding our licensees to high standards, and helping people with their insurance questions or complaints," Goodwin said. "We are committed to building on this success as we continue protecting consumers in 2012."

Several divisions of the Department of Insurance contributed to the total recoveries and savings:

•The Consumer Services Division, which receives consumer inquiries and complaints about homeowners, auto, life and other insurance-related issues, handled approximately 76,000 calls and 8,100 written complaints from the public. Through these calls and complaints, the Department was able to help citizens recover more than $16.4 million in benefits from insurance companies.

•Health Insurance Smart NC and the former stand-alone external review program together returned $1,130,035 to consumers as a result of services provided. Health Insurance Smart NC, the department's newest consumer assistance program, assists people with questions about health insurance, and helps consumers file complaints or appeals with their health insurance companies, identify enrollment opportunities and request external reviews for denied claims. Since its launch in April 2011, Smart NC specialists have responded to 1,159 consumer complaints, 254 health insurance enrollment inquiries and 199 medical appeal cases. The department handled 322 external review requests in the calendar year.

•SHIIP, the Seniors' Health Insurance Information Program, assisted more than 100,700 consumers with general Medicare questions and helped more than 6,200 Medicare recipients apply for the Low-Income Subsidy program that provides savings for prescription drug costs. The estimated cost savings for Medicare beneficiaries was $12,053,064. SHIIP offers free, unbiased information about Medicare, Medicare prescription drug coverage, Medicare Advantage, long-term care insurance and other health insurance information. SHIIP's trained volunteers provide one-on-one counseling in all 100 counties.

•The Criminal Investigations Division employs 20 sworn law enforcement officers dedicated to investigating claims of insurance fraud and criminal concerns associated with bail bonding, motor clubs, collection agencies and premium finance companies. In 2011, the work of these criminal investigators led to 144 arrests, 83 criminal convictions and more than $10.4 million in restitution and recoveries. Another 109 cases are currently pending in court.

•The Agent Services Division regulates all licensed agents, brokers, limited representatives, appraisers, adjusters, premium finance companies, collection agencies, motor clubs, bail bondsmen, surety bondsmen and bail bond runners authorized to do business in North Carolina. Oversight includes licensure qualification, pre-licensing education, continuing education, telephone inquiries, complaint investigations and agency examinations. The Division investigated more than 1,040 complaints and recovered $50,958.28 in premium funds for consumers.

•The Market Regulation Division conducts both routine and targeted market conduct examinations on foreign and domestic licensed companies (insurance companies, premium finance companies, HMOs, PPOs and more) to ensure compliance with state laws and regulations. Through these exams, the Division ordered $2,187,748.65 returned to policyholders.

Please share this information with your friends, and remind them that this is a large part of what folks should consider when they go to the polls in 2012.

I work for YOU, North Carolina! And, here's a quick video about how my team and I have saved North Carolinians $42 million in 2011 alone!














To learn more, go to www.waynegoodwin.org.

NC Insurance Commissioner Continues to Clean Up Streets from Criminal Fraudsters

As noted on previous posts here and elsewhere, Insurance Commissioner Wayne Goodwin and his dedicated team of law enforcement officers continue to clean up the streets of North Carolina. Go to here, here, here, here, here, here, and here.

Easily you will note that no fraud is too small for the Commissioner and his team to go after.

Since North Carolina Insurance Commissioner Wayne Goodwin took office in 2008, criminal investigators have received more than 11,500 complaints, resulting in 550 arrests, 300 criminal convictions, and more than 115 cases currently pending a court appearance. These arrests have resulted in more than $47.6 million in restitution and recoveries for victims.

These law enforcement results signal strong consumer protections at work.

Insurance scam artists, embezzlers and bamboozlers beware -- the Capeless Crusader will be on to you before you know it!

Insurance Commissioner Goodwin Fines CIGNA Healthcare of North Carolina $600,000

As a consequence, company also issues refunds and credits of $638,000 to overcharged policyholders. Total impact: $1.3 MILLION.

Insurance Commissioner Wayne Goodwin today announced a settlement with CIGNA Healthcare of North Carolina, Inc. over violations discovered during a routine market conduct examination. The settlement resulted in a fine of $600,000 on top of the refund of $638,000 to policyholders (individuals and businesses). As required by state law, the monetary penalty component collected will be distributed to the state public school system.

During CIGNA's market conduct examination that began in September 2005 and covered the period of 2002 through 2004, the Department of Insurance found a variety of violations including, but not limited to:

•widespread failure to maintain adequate records in numerous areas of review;
•failure to accurately and consistently calculate premium rates in accordance with rating methodology filed with and approved by the Department;
•failure to timely process precertification requests;
•failure to provide proof of the required provisions for written noncertification notifications including instructions regarding members' rights to external review, retrospective reviews and authorizations to providers;
•failure to require verification of all provider credentials;
•failure to properly process claims resulting in incorrect payments or improper denials;
•failure to process claims timely; failure to send acknowledgment letters within three business days for member grievances and failure to include all required statutory provisions within acknowledgment and decision letters;
•failure to provide written notification of decisions for member grievances within 30 days of receipt;
•failure to submit accurate filings certifying compliance with North Carolina advertising laws;
•failure to sufficiently monitor the activities of delegated entities; and
•failure to obtain Department approval prior to executing intermediary agreements.

In addition to the $600,000 fine, refunds and credits totaling $637,974.98 were issued to affected employer group policyholders due to the company's failure to accurately and consistently calculate premium rates. Undercharges in excess of $1.3 million that occurred during the same time period as the overcharges were factored in when determining the credits and refunds.

"My team and I take the job of consumer protection very seriously," said Insurance Commissioner Goodwin. "When I do my job, consumers are better protected, people and Tar Heel businesses save lots of money, firefighters have a fierce advocate, and we are better able to attract lots of jobs," said Insurance Commissioner Wayne Goodwin. ... And in this instance, our Department of Insurance team also greaty benefited North Carolina's public schools."

Refunds were issued in August 2010; however CIGNA was unable to reach some of the affected employer groups. To see a list of companies still owed a refund, visit CIGNA's website by clicking on this link, or call CIGNA at 704-540-3021 for more information.

Cigna Healthcare of North Carolina, Inc Premium Reimbursements 2002 Through 2004

To date, since January 2009 when Goodwin took the oath of office, North Carolina consumers - individuals, families and businesses - have saved through refunds, rebates, credits, restitution, recoveries, and penalties more than $950 MILLION.

Commissioner Goodwin: Reminder that more than 215,000 Health Insurance Refund Checks Totalling $156.8 Million In Mail This Week!

Insurance Commissioner Wayne Goodwin wants to remind North Carolinians that starting this week, approximately 215,000 Blue Cross and Blue Shield of North Carolina individual policyholders will begin receiving refund checks worth a combined $155.8 million. Pursuant to the September agreement reached with Insurance Commissioner Wayne Goodwin and the Department of Insurance, BCBSNC mailed the first batch of refund checks on November 29 to approximately 50,000 policyholders, and the remainder will be mailed no later than December 8.

"With folks preparing for the year-end holidays and taking care of expenses, I know these refunds will help families across North Carolina,” said Commissioner Goodwin. “I'm pleased that my staff and I were able to work with Blue Cross and Blue Shield of North Carolina to get this money back into the hands of thousands and thousands of our citizens."

The refunds will be issued to policyholders who had Blue Advantage or Blue Options HSA for Individuals policies in force as of March 23, 2010, the date the federal Affordable Care Act was enacted. Customers may receive lower or higher amounts depending on their specific premium rate, but an average policyholder with a monthly premium of about $380 will receive approximately $690.

The new rating and grandfathering rules in the Patient Protection and Affordable Care Act create a one-time circumstance enabling these refunds. The funds come from active life reserves, which are portions of the premium set aside in the early years of a policy to pay future claims and keep rates stable as customers' medical expenses rise during the life of the policy. However, policies purchased or substantially modified after March 23 of this year will end in 2014 under the new health care reform law, which is when the new products under health reform will be introduced. Therefore, the reserves held for these products will cover a much shorter period of time, allowing for these funds to be released.

Consumers with questions about the refunds, including whether they are eligible to receive a refund, should call BCBSNC's dedicated customer refund line, 1-877-784-2375.

Other insurance premium refunds that Commissioner Goodwin has announced include more than $50 million stemming from the 2009 auto rate settlement; Commissioner Goodwin has also announced potential rate savings for auto and workers compensation policyholders totaling approximately $673 million since 2009.

"I'm very pleased that consumers - North Carolina families and small businesses - have benefited so much by the insurance refunds and rate cuts of more than $800 Million announced during my first two years in office," said Goodwin.

Whether during the holidays or not, these monies are certainly an economic stimulus package for North Carolina, courtesy of the dedicated work by your Insurance Commissioner's team.

Non-insurance Options involving Faith-based Organizations

North Carolina Insurance Commissioner Wayne Goodwin participated in a TV interview this week that focused on non-insurance options involving faith-based organizations.
Because religious organizations such as Samaritan Ministries International are not State-regulated insurance companies, there is no legal guarantee that dues-paying organization members will receive payment for health-related claims, medical bills, and the like.

"It's a matter of faith, and I fully respect why a person or family may choose that option" said Insurance Commissioner Goodwin. "However, it's important for folks to know what they're paying for, and that it is not insurance. While for some persons this type of 'coverage' may be an option, most persons want the peace of mind knowing that their Department of Insurance has verified that a company is solvent to pay claims, that the entity is legitimate and licensed and not scamming or embezzling monies, and that the Department has authority to enforce the full complement of consumer protections within the law that are not available with faith-based, non-insurance coverage. If we receive a complaint about a particular practice or error by an entity selling non-insurance coverage of the kind discussed here, then by law there is nothing we can do to help a victim."

Goodwin said that, to his knowledge, he is not aware of any formal complaints received from current or former members of Samaritan Ministries.

To learn more about your options and the consumer protections that regulated insurance provides, and to know the difference between regulated insurance and non-insurance, please call the toll-free Consumer Helpline at the North Carolina Department of Insurance: 800-546-5664.

Insurance Commissioner Goodwin: Allstate to Refund $680,000 to Certain Drivers

More than 1,800 North Carolina automobile drivers insured by Allstate will receive refunds totalling $680,000, announced state Insurance Commissioner Wayne Goodwin.

"My expert staff at the Department of Insurance received a complaint from an insured driver and, after digging into the problem very diligently, determined that she was due a refund. Then we pursued our investigation even further and discovered that Allstate had made the same mistake elsewhere. As a result, more than three-quarters of a million dollars will be distributed back to 1,803 drivers in rebates averaging $378 each. Having a state-based insurance regulator and a top-notch investigative team are the cause of this big win for consumers," said Commissioner of Insurance Goodwin.

For further details, go here, here, here, and here.

During the first half of Goodwin's first term, North Carolina consumers have saved more than $645 million due to insurance cuts and refunds.

To contact the Department about your insurance policy questions or any other matter, then call toll-free 800-546-5664 or 919-733-3058 in the Raleigh area.

An Inspirational Story: WRAL-TV Highlights the Perseverance of Gloria Williams in her Fight Against Insurance Giant

Insurance Commissioner Wayne Goodwin and the Department of Insurance assist almost one hundred thousand North Carolinians every year with insurance complaints and concerns.

However, occasionally consumers fight the fight themselves. Most often they don't win on their own.

But one inspiring example of a consumer who fought an insurance giant and won is at this link to WRAL-TV's special coverage that aired on August 30th.... Or, you can watch the embedded news link accompanying this blog post.
As he told WRAL-TV,

"North Carolina Insurance Commissioner Wayne Goodwin deals with thousands of insurance complaints every year. He said he knows it can be daunting to face off with a big insurance company, but says Williams' case should serve as an example.

'It’s actually inspiring, encouraging. I’m glad that we had someone like her who did put her foot down and fought on this,' he said. 'Some folks give up, but I hope this is an example of what they should do. And that’s not give up.'”

God bless you, Gloria Williams!

Insurance Commissioner Goodwin: NCDOI Awarded $1 Million Grant

Monies Will Be Used to Bolster Consumer Outreach, Rate Reviews, Better Government

North Carolina has been awarded a $1 million grant from the federal government, and NC Insurance Commissioner Wayne Goodwin and his Department team are anxious to use it for enhanced consumer outreach and consumer participation in the review of rate filings by health insurers.

"A little over a month ago, our staff submitted the premium review assistance grant to the federal government. I am pleased that North Carolina was approved for this funding," said Commissioner Goodwin. "The Department of Insurance has a lot of work ahead of us to implement the new federal health care reform initiatives. We will use this federal funding to review our existing procedures, hire new staff and improve consumer outreach specific to approving rate changes to health insurance plans."

Furthermore:

The Department's grant application identified the following measures to improve the rate review process in North Carolina:

Seek outside review of actuarial processes to determine areas of improvement in the process.

Seek additional authority to expand prior rate approval to small and large employer group health and association group health plans via the N.C. General Assembly.

Hire additional staff to accommodate increased rate filings and their review.

Increase transparency and accessibility:

Improve the access and readability of rate filings that are currently posted on the Department's website.

Seek authority via the N.C. General Assembly to require insurers to create consumer-friendly summaries and increased public information for rate filings.

Seek input and consider planning for public comment and public hearings on rate requests.

To learn more, go to this link.

"Not only is this news about 'good government,' it's about better government," said Insurance Commissioner Wayne Goodwin.

NC Insurance Commissioner Goodwin, Dept of Insurance Receive National Praise for Coastal Insurance Approach

Recognized as One of Top 3 States to "Get Heads Out of the Sand" and Best Prepared for "the Big One," the next major hurricane hit

Following up on recognition from business, industry, consumer, and political leaders across the United States and especially in the Southeast over the last year, NC Insurance Commissioner Wayne Goodwin and his team of experts received yet another dose of praise this week for their hard on coastal insurance reforms.

In particular, John Lobart penned:

The trade and mainstream press will soon be filled with articles commenting on the five-year anniversary of Hurricane Katrina—the largest insurance event in history and certainly one of the deadliest. Rather than look at the accumulated statistics, I thought it would be interesting to ask the question, “Have the Atlantic and Gulf Coast state insurance markets prepared for the next big hurricane?”

Looking back over the past five years, Mississippi, North Carolina, and South Carolina get my vote as states that are clearly better prepared to handle the Big One then they were five years ago. ...

North Carolina pulled its head out of the sand and tackled beach plan reform in 2009. Then newly elected Insurance Commissioner Wayne Goodwin made it clear that it would not be business as usual as it had been under long-time Commissioner Jim Long. Commissioner Goodwin and his staff worked diligently on a beach plan funding compromise guaranteed to make everyone unhappy—and that’s a good thing. The 2009 reform effort included reducing available limits in the Beach Plan (to throw out the wealthiest homes), providing for a huge (but consistently predictable) nonrecoupable assessment upon insurers to fund Beach Plan shortfalls, and providing for surcharges on policyholders statewide if needed to fund the most devastating losses. This last provision was certainly a hard one to sell (especially for an elected Commissioner). But for a state where coastal tourism benefits the entire state, it’s fair. The North Carolina reform law also puts pressure on the Beach Plan board to maintain adequate reinsurance, arguably the number one factor in bringing confidence to the private market as a well-funded residual market significantly reduces the likelihood of post-loss assessments.

Lobart is a legislative and regulatory affairs lawyer whose firm, Lobert Legislative & Regulatory Consulting, provides public policy advice.

"Ultimately," said Commissioner of Insurance Wayne Goodwin, "we have better protected consumers on the coast and beach of the State while preventing a massively unstable insurance market in North Carolina. Doing nothing was not an option, but doing something was not going to be pain-free. We are better prepared, and have enacted mitigation credits, a fairer system that protects the whole state, and a set of reforms that were long overdue."

Through Goodwin's leadership, insurance rates in North Carolina on homeowners' insurance - as well as automobile and workers comp - have remained some of the very best in the nation, especially in the South.

Further, Goodwin has also made a strong policy of greater transparency and public participation in the process of insurance regulation in the Tar Heel state.

Leadership, competence, consumer protection, transparency, public participation, and fair ratemaking are pillars in the Goodwin administration.

* * * * * * * * *
Photo: courtesy NOAA.

Smithfield Kiwanis Club Welcomes Insurance Commissioner Wayne Goodwin

At the rustic Becky's Log Cabin Restaurant, Smithfield Kiwanians hosted state Insurance Commissioner Wayne Goodwin for its monthly meeting this week.

In addition to praising the Johnston County club's long-time commitment to community service and improving the welfare of children, the statewide elected official presented an overview of how he and the Department of Insurance serve and protect North Carolina consumers. He then fielded questions about the recent federal health insurance reforms, ratemaking, coastal insurance issues and its impact on non-coastal areas, and fighting insurance fraud.

A special message thereafter came to the Department's consumer citizen suggestion box from the Kiwanis of Smithfield:

"Pardon the use of this form, but I wanted to thank Commissioner Goodwin for speaking at our Kiwans Club meeting last night (6-22). I appreciate his taking time to visit and share the various aspects and responsibilities of his job with us.. He did a great job and our folks enjoyed his visit greatly.

Please continue the good work that you are doing for the citizens of our great state. You have our encouragement and support as I'm sure the decisions and passions are high on all issues before you.

Warmest Regards,

Terry Ellis
Vice President"

The last time Goodwin visited the club was two years ago during his service as Assistant Commissioner. He also has been a Kiwanian in Rockingham and Raleigh since 1992.

Commissioner Wayne Goodwin Orders Increased Mitigation Credits for Homeowners Insurance along the Coast

Commissioner Orders Insurance Companies to Pay Much Larger, Pro-Consumer Credits for Carolina Homeowners.

Insurance Commissioner Wayne Goodwin today announced that he has ordered a schedule of mitigation credits for qualifying homeowners insurance policies in North Carolina’s beach and coastal territories. The credits will be effective May 1, 2011 and apply to policies written in the voluntary market and the Beach Plan within the 18 coastal counties. The credits stem from a N.C. Rate Bureau filing required by the 2009 enactment of H.B. 1305 which sought to reform coastal property insurance.

“I’m proud that the Department’s review of the initial filing resulted in larger credits for coastal homeowners than those originally requested,” said Commissioner Goodwin. “Every dollar is important in today’s economic climate, and we wanted to make sure that homeowners will see discounts for the upgrades they have in place to protect their homes.” Homeowners with questions about whether or not their homes qualify for credits should contact their insurance agent and/or company, Goodwin added.

The approved mitigation credits will provide premium discounts for wind and hail coverages on homes with qualifying construction features that help mitigate damage and insurance losses. Different credit levels are available depending on a home’s mitigation qualifications. (Some details are found at the Insurance Journal and the Wilmington Star-News linked here.)

According to the filing language, the largest credits available are for homes that are built in compliance with the Institute for Business and Home Safety (IBHS) Fortified New category. IBHS has three additional levels for which a home can be certified for mitigation credits: gold, silver and bronze. Within each of these three levels, credits will depend upon certain roofing standards. In addition to IBHS standards, there will be credits for homes built or retrofitted with certain mitigation features including engineered window shutters, a hip roof or a combination of both.

The charts linked here and also on the Department's website show sample wind and hail premium credits (in dollars) for qualifying mitigation efforts taken on a home valued at $150,000. The first chart shows what the NCRB filed, the second chart shows what the Department of Insurance ordered, and the third chart shows the percentage increase from the initial credits filed to the final credits ordered.

The N.C. Rate Bureau will be establishing standards for certifying homes in accordance with the mitigation credit schedule over the next several months and communicating with insurance carriers and agents, who will relay the process to their policyholders. To determine what credit level for which a home might qualify, consumers should contact their insurance company and/or agent or review the IBHS website.

"This is yet another example of your Department of Insurance working for you, the homeowner," said Goodwin. "Though no written objections were received by the Department to the initial public filing made by the Rate Bureau, it was important to me as our Insurance Commissioner that the maximum justifiable credits be granted - thus, I ordered a larger credit. This is in line with how I've ordered refunds and rate cuts in other lines of insurance purchased by North Carolinians."

The Insurance Commissioner also stated that it was important to approve the best credits possible now and not allow delays because that would have caused homeowners to go without the credits for another hurricane season.

Kinston, Lenoir County Welcome Goodwin to Groundbreaking

State Insurance Commissioner Wayne Goodwin Delivers Remarks for New Woodmen of the World Community Center

Yesterday the town of Kinston and Lenoir County joined Insurance Commissioner Wayne Goodwin and State Auditor Beth Wood at the groundbreaking for a new community center. With a massive American flag displayed behind them in the blazing midday sun, the special guests and local officials each waxed eloquent on how the $6 million investment will refurbish and re-energize an area buffeted like others from the recent economic downturn.

Joining them were Chamber of Commerce leaders, State Representative Van Braxton, former and current employees of Smithfield Foods, and many area citizens.

For more coverage, go to today's article in The Kinston Free Press, linked here.

Commissioner Goodwin's brief remarks honed in on a key tenet of the celebration.

Thank you, Kinston and Lenoir County, and our Woodmen of the World organization, for inviting me to be here this morning!

Yes, indeed, it is a grand occasion and an honor to be part of this groundbreaking ceremony.

As a member of the Council of State, and as a fellow Woodman, I am proud of what this new facility is about.

But, it is more than that: This new facility underscores and epitomizes what Woodmen are all about - before, ever, and always: faith and family, children and youth, community and country.
Our Woodmen of the World are dedicated to each.

And as state Insurance Commissioner I also want to share with you that our Woodmen of the World here in North Carolina, a fraternal organization regulated in part by my office, holds a special place in the hearts of employees of the Department of Insurance.

On behalf of the great State of North Carolina and her people, thank you to all who have helped make this dream come true. And may God continue to bless Kinston, Lenoir County and eastern North Carolina.

This is the second time in less than two months that Goodwin made an official visit to Kinston: He threw the ceremonial first pitch for a game of the Kinston Indians baseball team this season.

Without a doubt, Goodwin is a strong proponent of Eastern North Carolina, stretching back throughout his many years in the North Carolina General Assembly and as a statewide elected official.

Insurance Commissioner Goodwin Briefly Explains Formation of SHIIP Program

WPTF Radio Newsmaker Show Hosts Insurance Commissioner Wayne Goodwin

Please be sure to hear last week's full recorded radio interview at this link, broadcast over the long-time popular WPTF and streamed on the Internet via StateGovernmentRadio.com. Host Don Curtis discusses a wide range of insurance topics and questions - including current events regarding the federal health insurance reforms and State budget matters - with North Carolina's Commissioner of Insurance Wayne Goodwin.