"My expert staff at the Department of Insurance received a complaint from an insured driver and, after digging into the problem very diligently, determined that she was due a refund. Then we pursued our investigation even further and discovered that Allstate had made the same mistake elsewhere. As a result, more than three-quarters of a million dollars will be distributed back to 1,803 drivers in rebates averaging $378 each. Having a state-based insurance regulator and a top-notch investigative team are the cause of this big win for consumers," said Commissioner of Insurance Goodwin.For further details, go here, here, here, and here.
During the first half of Goodwin's first term, North Carolina consumers have saved more than $645 million due to insurance cuts and refunds.
To contact the Department about your insurance policy questions or any other matter, then call toll-free 800-546-5664 or 919-733-3058 in the Raleigh area.